United Benefit Service - Customer Service and receptions and others placing you on hold then hanging up.
On 05/25/2015 at approximately 5:12pm, I called 186*-558-****, receptionist answered phone placed me on hold. Receptionist returned to line, stated that someone (he would be right with you).
Then someone pickup I guess and hung up the line. I called back to let her and him have but I got the answering service with the same loud woman who initially answered the phone. Who does this on a company line. If she ever answer the line again when I call where I pay my money, I will let her have it then ask for her supervisor.
I did not appreciate this incident, it was so unnecessary.
What are you all running. Whomever was in the office at this time know who hung up!
Reason of review: Poor customer service.
Location: Washington, District Of Columbia
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